Privacy Policy

ARCAN Taekwon-Do Inc. (“ARCAN”, “we”, “our”, or “us”) is committed to protecting the privacy of our members, participants, parents, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
 

Personal Information We Collect

We may collect personal information including, but not limited to, name, address, phone number, and email address; date of birth and emergency contact information; registration, attendance, and program participation details; limited health or fitness information voluntarily disclosed for safety purposes; payment and billing information processed through secure third-party providers; communication preferences; and website inquiries or form submissions.
 

How We Use Personal Information

We collect and use personal information for purposes including registering participants and managing memberships; processing payments and maintaining accounts; communicating about classes, scheduling, events, and programs; ensuring participant safety and appropriate instruction; responding to inquiries or requests; improving our programs and services through feedback or surveys; and sending newsletters or promotional communications where consent has been provided.
 

Consent

By providing personal information to ARCAN, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.
 

Disclosure of Personal Information

ARCAN does not sell personal information. Personal information may be disclosed only to service providers who require it to perform services on our behalf, such as payment processors or membership management software, and only under confidentiality obligations, or where disclosure is required or permitted by law.
 

Safeguarding Personal Information

ARCAN takes reasonable steps to protect personal information against loss, theft, unauthorized access, disclosure, or misuse. Personal information is stored electronically and or in paper form, with access limited to authorized personnel only.
 

Access and Correction

Individuals have the right to request access to the personal information ARCAN holds about them and to request corrections if the information is inaccurate or incomplete. Requests may be made using the contact information below.
 

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
 

Changes to This Policy

ARCAN may update this Privacy Policy from time to time. The most current version will always be available on our website.
 

Contact Information

Questions about this Privacy Policy or requests to access or correct personal information may be directed to:

Privacy Officer
ARCAN Taekwon-Do Inc.
Ottawa, Ontario, Canada
info@arcantkd.com